July 22, 2024
Customer service has evolved significantly from traditional call centers to dynamic, scalable solutions. ConnectIV CX, powered by Amazon Connect, offers...
July 21, 2024
Municipal engagement plays a pivotal role in local governance, connecting with citizens and driving effective public service delivery. Municipalities face...
July 18, 2024
Download our OneSheeter to discover how InterVision's ConnectIV CXTM Professional Services, powered by Amazon Connect, can revolutionize your contact center....
June 6, 2024
InterVision's ConnectIV CX for 311, powered by Amazon Connect, is a cloud-based contact center platform designed to improve municipal non-emergency...
June 6, 2024
InterVision's ConnectIV CX for 311, powered by Amazon Connect, revolutionizes civic service engagement with a comprehensive omnichannel accessibility approach, featuring...
June 6, 2024
InterVision's ConnectIV CX for 311, powered by Amazon Connect, is a managed cloud-based solution that enhances municipal 311 service operations...
June 6, 2024
Government agencies face challenges in providing efficient 311 services. ConnectIV CXTM uses AI to turn these challenges into opportunities. Key...
June 5, 2024
Comprehensive Support Levels from Standard to Premium InterVision's ConnectIV CX managed services integrate advanced software solutions with Amazon Connect to...
May 28, 2024
Leading IT Managed Services Provider InterVision Climbs to #94 on CRN's Solution Provider 500 list San Jose, Calif. and St....
May 10, 2024
ConnectIV CXTM, powered by Amazon Connect, orchestrates a fusion of Contact Center as a Service (CCaaS) operations in the cloud....
May 7, 2024
ConnectIV CXTM, powered by Amazon Connect, orchestrates a fusion of Contact Center as a Service (CCaaS) operations in the cloud....
April 30, 2024
By Neil Leyland, Chief Contact Center Strategist at InterVision on April 30, 2024 Four years ago, the pandemic accelerated digital...