A contact center is the hub of all the different communication channels and tools that customers use to interact with your service teams. The goal of a contact center is to create an agile and frictionless customer experience.
A contact center is the hub of all the different communication channels and tools that customers use to interact with your service teams. The goal of a contact center is to create an agile and frictionless customer experience.
Contact Center solutions can improve CX by shortening wait times and enhancing the efficiency and responsiveness of service agents.
InterVision announces comprehensive Managed 8×8 Services – New managed communications service oversees 8×8’s unified collaboration and contact center products, allowing cloud-based flexibility at a lower TCO
InterVision announces it has been awarded a contract for Amazon Connect through CALNET, the California Department of Technology’s program.