InterVision announces comprehensive Managed 8x8 Services - New managed communications service oversees 8x8's unified collaboration and contact center products, allowing cloud-based flexibility at a lower TCO
Is it worth it to switch a contact center to a new platform on Amazon Connect? Learn why the answer is yes.
NIST is helping organizations develop and implement effective cybersecurity programs through its five functional pillars: Identify, Protect, Detect, Respond, and Recover.
At a high level, the AWS business solutions can be broken out into four foundational services: Savings, Security, Compliance and DRaaS Development Operations.
Cloud, Cloud, Cloud! It's everywhere and everyone wants to get to it. But where is it? What is it? And why does everyone want to get there so fast?
Working with a cloud service provider like Amazon Web Services (AWS) can help significantly lower your operating costs. But it is important to make sure you are getting the most savings available.
Just in, our newest case study, Next-Generation Telecommunications Rebuilt for Remote Work. This project saw InterVision work quickly to replace an end-of-life, on-premises telecommunications system with a flexible and scalable solution utilizing Amazon Connect and other features as needed. This enabled agents to work remotely, with minimal downtime and an easy transition.
Cloud Service Providers like Amazon Web Services (AWS) are not directly regulated by HIPAA and HITECH, however they do need to meet strict federal data-security standards that align with the HIPAA Security Rule.