InterVision announces comprehensive Managed 8×8 Services – New managed communications service oversees 8×8’s unified collaboration and contact center products, allowing cloud-based flexibility at a lower TCO

At a high level, the AWS business solutions can be broken out into four foundational services: Savings, Security, Compliance and DRaaS Development Operations.

A discussion around what is included in UCaaS, including the six key features that top UCaaS providers build into their solutions.

Answering the question “How big is the CCaaS market?” and other frequently asked questions about this communication technology.

Looking at CCaaS companies and the call center industry. Exploring the technology behind cloud-based call centers.