With Cisco unified communications equipment, SyCom provided Roanoke County Public Schools a system that allowed them to expand their educational offerings without additional personnel or requiring student travel.
UVA Health system, built on Cisco products in partnership with SyCom, equipped UVA with technology to manage this serious event.
Is it worth it to switch a contact center to a new platform on Amazon Connect? Learn why the answer is yes.
InterVision and Pulse (a Gartner company) interviewed 100 IT Leaders to find out what hurdles currently impede organizations’ innovation plans. Dive in to this one-minute white paper to learn more.
Just in, our newest case study, Next-Generation Telecommunications Rebuilt for Remote Work. This project saw InterVision work quickly to replace an end-of-life, on-premises telecommunications system with a flexible and scalable solution utilizing Amazon Connect and other features as needed. This enabled agents to work remotely, with minimal downtime and an easy transition.
Businesses have been developing new models of communication to encourage productivity, shifting the modern workplace for a virtual office.
What you need to know: This Buyer’s Guide to UCaaS and CCaaS will help you navigate The Communications Revolution by sharing tips to selecting the best solution for your desired outcome.
When it comes to UCaaS, data security is no longer entirely the IT department’s responsibility. UCaaS vendors are able to offer sophisticated security, encryption, and fraud prevention tools.
InterVision engaged with the company to discuss their unique goals and pain points. The organization intends to leverage our contact center and Hosted Collaboration solution to accomplish their “Run” objectives, SD-WAN and IT management expertise for their “Grow” initiatives, and a machine learning (ML) assessment to identify areas to jumpstart “Transform” projects.