Discover how InterVision ConnectIV CX™, powered by Amazon Connect, transforms community engagement for local governments by meeting the rising demand for self-service. Today’s consumers expect efficient self-service options, but many government agencies struggle with budget constraints, staffing limitations, and outdated systems, impacting operational efficiency and citizen satisfaction. InterVision’s ConnectIV CX solution offers a unified, AI-driven platform that streamlines citizen interactions, reduces costs by up to 60%, and enhances overall satisfaction with a flexible, pay-as-you-go model. Watch as AI swiftly addresses non-emergency calls, such as a noise complaint, routing them effectively without long hold times. By future-proofing citizen service with automation and machine learning, InterVision helps government agencies deliver modern, responsive engagement.
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