By Yanique Grant on August 28, 2024
Neil Leyland is a Chief Contact Center Strategist at InterVision, and he is an exceptional PMP and six Sigma black belt certified senior-level program leader and a proven problem-solver. A highly motivated achiever with a career history in sales and operations management for international multi-unit retail operations.
Possessing excellent interpersonal, presentation, written and verbal communication skills, which are used to solve problems, consult on technology projects and develop long-term collaborative relationships.
Questions
- Could you share with our listeners a little bit about your journey, how you got from where you were to where you are today.
- Could you tell our listeners a little bit about InterVision, what they do and what your role at InterVision is?
- When you say holistic approach using AI and machine learning, can you explain to us what that means? Is it that robots are going to replace human beings? Or are you looking more from a support side, just tell us how it is that you actually see it working?
