Understanding Cognitive Bias

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The word bias brings with it a lot of negative connotations. You might say we have a bias with the word bias. The truth is, we all have biases. Using biases is one of the ways we navigate our day. As a leader, understanding your biases, knowing when you are relying on them to make decisions and being able to interrupt that process can take you from a good leader…to a great one! Mike Butler, the Chief Technology Innovation Officer of First Merchants Bank, has dedicated a good part of his career to studying cognitive biases and their effect on innovation and create problem-solving. Our conversation covers a lot of territory from the ten most common cognitive biases to diving deep into four of the ten.