Danny Manu, founder of Mymanu, helps us understand his true motivation behind innovation and his recent launch of TITAN.
Mike Peck, President of Outside Source, takes a deeper dive into the interconnectedness among internal and external forces on an organization
Integrating cloud-based communication and contact center services is crucial for educators seeking to help their institutions flourish in this competitive academic landscape.
InterVision announces comprehensive Managed 8×8 Services – New managed communications service oversees 8×8’s unified collaboration and contact center products, allowing cloud-based flexibility at a lower TCO
Strategic service provider delivers the only single-managed service for cyber threat protection, response and recovery.
Is it worth it to switch a contact center to a new platform on Amazon Connect? Learn why the answer is yes.
The modern contact center is the main source of interaction between an organization and its customers, and a primary driver of a positive customer experience. Contact centers handle communication across multiple channels like telephone, web, chat, texts, email, messaging apps, social media.
How can UCaaS and CCaaS support the communication and collaboration of students, faculty, and staff?
Discover how UCaaS can improve communication and make your team more efficient in the manufacturing industry.