For this limited time offer, InterVision partnered with AWS to provide a no-cost proof of concept (POC) implementation of Amazon Connect leveraging InterVision certified Solution Architect support for qualifying organizations*.
Amazon Connect by InterVision delivers a modernized cloud-based contact center solution that helps mid-size and enterprise organizations provide omnichannel customer experiences, plus optional post-implementation full-service management available by InterVision.
Start Saving up to 80% over Traditional Call Center Solutions
Proof of Concept includes:
Identification of 1-2 customer relevant use cases
Amazon Connect Total Cost of Ownership (TCO) analysis
Demonstration of Amazon Connect capabilities, functionality and benefits relevant to chosen use cases through guided deployment and testing
Deployment of a Amazon Connect POC / Pilot based on mutually agreed upon POC success criteria
Up to 40 hours of free professional services labor
- Discovery Kickoff Meeting
- Discuss and identify challenges with the current solution
- Identify 1-2 most relevant use cases
- Articulate Amazon capabilities and benefit relevant to use cases
- Solidify POC success criteria
- Analyze TCO and review potential savings
- Document POC use cases and success criteria; validate with client
- Create AWS account and services infrastructure
- Build and deliver a solution based on use cases identified
- POC Period Kickoff Meeting
- Validate the use cases designed defined by requirements
- Guide client testing using deployed POC solution
- POC Weekly Status Meetings
- Discuss the status of POC; review success criteria
- Perform modifications as required
- POC Wrap-up Meeting; discuss next steps
Trust an AWS Premier Tier Services Partner
InterVision’s AWS Amazon Connect Service Delivery designation differentiates InterVision as an AWS Premier Tier Services Partner that provides specialized demonstrated technical proficiency and proven customer success in delivering Amazon Connect. To receive the designation, APN Partners must possess deep AWS experience and deliver solutions seamlessly on AWS.
Eliminate the burden of managing your contact center and improve end user experience with a dedicated cloud partner backed by decades of experience designing, building and operating communication solutions.
- 25+ years of experience in enterprise communications/contact center solutions and managed services
- Deep expertise with both hardware and cloud-based communications allow for migrations to take place in weeks, not months
- Seamless integrations with other enterprise solutions, like Salesforce or ServiceNow, making access and analytics intuitive and easy
- Proven ability to plan and execute complex mission critical voice deployments and migrations
Connect to start a different type of conversation with one of our experts. Change the way your organization creates customer engagement. It’s no-cost to you.
*Terms and Conditions:
Offer includes a minimum of 30 agents to qualify, up to two “use cases” and up to 30 agents included, AWS consumption fees are NOT included in promotion, up to 40 hours of professional services labor is included, additional hours charged at $190 per hour, POC must be completed within 45 days from launch and contained in InterVision’s AWS test environment. Promotion requires client assigns InterVision as its AWS partner of record for Amazon Connect billing. *Subject to available support through AWS programs. There is no guarantee of funding availability at the time of customer engagement. Some restrictions apply, contact an InterVision representative for details.