Join Jeff Ton as he sits down with two of InterVision’s experts in communication and collaboration. Matt Campbell, Product Manager, Communications and Otto Sanchez, Director and Principal Architect of Cloud Communications discuss how collaboration technology and innovation are not only adapting to the rapidly changing needs of business, but also how cloud in particular is facilitating experiences that weren’t possible even 5 years ago. Case in point, Contact Centers across the country are evolving beyond brick and mortar locations and transitioning to remote models affording the business and the employees benefits not previously realized. Hear how in this episode.
Discussed in this episode:
Boost Your Customer Experience with Collaboration
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Otto is an engineer and a technical leader specialized in Real-Time Collaboration and Networking solutions for the enterprise, combined with full-stack development with a strong background in JavaScript. Otto currently serves as the Director and Principal Architect of Cloud Communications at InterVision.
Matt Campbell
As Product Manager and Solutions Engineer, Matt leads product development, R&D and business management initiatives for InterVision’s portfolio of communications product offerings including Unified Communications and Contact Center offerings. Matt also oversees the lifecycle management process for InterVision’s communications managed service offerings and provides support to our Sales & Solutions Engineering teams, designing technology solutions to enable organizations to solve their business challenges.
