InterVision
Citizens expect government services that are accessible, personalized and responsive across multiple channels. InterVision’s ConnectIV CX™, powered by Amazon Connect, is a next-generation contact center platform that modernizes service delivery, improves operational efficiency, and strengthens trust between agencies and the communities they serve.
INTRODUCTION
Citizen experience (CX) lies at the heart of delivering effective and equitable government services. As agencies embark on modernization efforts, InterVision’s ConnectIV CX™, powered by Amazon Connect, emerges as a standout solution for transforming service delivery. This next-generation contact center platform enables government agencies to streamline operations and integrate generative AI (GenAI) and advanced analytics. Discover how ConnectIV CX modernizes service delivery, improves operational efficiency, and strengthens trust between agencies and the communities they serve.
