How can UCaaS and CCaaS support the communication and collaboration of students, faculty, and staff?
Cloud Service Providers like Amazon Web Services (AWS) are not directly regulated by HIPAA and HITECH, however they do need to meet strict federal data-security standards that align with the HIPAA Security Rule.
Cybersecurity in the cloud is a concern to the healthcare industry, so partners must know the industry to minimize risk.
A discussion around what is included in UCaaS, including the six key features that top UCaaS providers build into their solutions.
Answering the question “what does UCaaS stand for?” and covering the basics about this communication technology.
Answering the question “How big is the CCaaS market?” and other frequently asked questions about this communication technology.
A conversation is full of practical, actionable steps to connecting the IT team and the organization in a more holistic way.
Angel Henry, Author, Allyship Advocate & IT Leader discusses her book: Dents in the Ceiling: Tools Women and Allies Need to Breakthrough.
Amy Brown, CEO of Authentix, and Michael Armstrong, VP of Product Innovation at Authentix, explain how they are setting the new standard for humanizing customer interaction data at scale.
Stefanie Krievins, Leadership Coach, why, as a leader, resilience is especially critical as we look back on 2020 and move forward in 2021.
Our panel of guests in this episode discuss how bias can be injected into technology as well has how to resolve it.
From the dozens of new announcements at 2020’s AWS re:Invent, by far the two categories with the most announcements have been in the areas of compute and machine learning. While attempting to summarize those here would not do them justice, I’d like to highlight three of the most interesting and eye-popping ones as we begin 2021.