Jason Shaffer, of Amazon Web Services, discusses Amazon Connect through the lens of an AWS core principle - customer obsession.
With Cisco unified communications equipment, SyCom provided Roanoke County Public Schools a system that allowed them to expand their educational offerings without additional personnel or requiring student travel.
UVA Health system, built on Cisco products in partnership with SyCom, equipped UVA with technology to manage this serious event.
The danger of ransomware and other cyber-attacks will always be present. It is an ongoing battle and part of your business strategies should involve cybersecurity.
Integrating cloud-based communication and contact center services is crucial for educators seeking to help their institutions flourish in this competitive academic landscape.
Is it worth it to switch a contact center to a new platform on Amazon Connect? Learn why the answer is yes.