UVA Health system, built on Cisco products in partnership with SyCom, equipped UVA with technology to manage this serious event.
The danger of ransomware and other cyber-attacks will always be present. It is an ongoing battle and part of your business strategies should involve cybersecurity.
Integrating cloud-based communication and contact center services is crucial for educators seeking to help their institutions flourish in this competitive academic landscape.
Is it worth it to switch a contact center to a new platform on Amazon Connect? Learn why the answer is yes.
The modern contact center is the main source of interaction between an organization and its customers, and a primary driver of a positive customer experience. Contact centers handle communication across multiple channels like telephone, web, chat, texts, email, messaging apps, social media.
How can UCaaS and CCaaS support the communication and collaboration of students, faculty, and staff?
UCaaS and CCaaS platforms are increasingly being adopted in the financial services industry, but are there any causes for concern?
Discover how UCaaS can improve communication and make your team more efficient in the manufacturing industry.
Learn about how unified communications elevates operations for state and local government.