Collaboration and Contact Center
Flexible, scalable cloud-based technology stacks, data-driven personalized experiences, and high-touch, human-centered service—with a little help from AI
Make connections that matter
Are you bringing them in—or driving them away? Customers and employees expect fast, responsive, and engaging multichannel communication with a personal touch. Hybrid work and multichannel connectivity are stretching the bounds of communication and collaboration, inside and outside your business.
Employees need remote work support with:
Videoconferencing
Messaging
Collaboration tools
Integration with productivity & business apps
Customers expect 24X7 service and support via:
Voice
Text
Chat
Simple, powerful cloud communications and contact centers that don’t take a toll on IT
Communications and Contact Center Consulting
Our consultants draw on extensive industry experience and expertise to design and deliver intelligent customer and employee communications that fit your business.
Managed Unified Communication Services
Get everything you need to keep your people connected—including voice, video, chat, contact center, and enterprise-class API solutions from our top-tier partners—in one simple, powerful cloud communications platform.
Contact Center as a Service (CCaaS)
Deliver fast, flexible customer service at every touchpoint, whenever and wherever agents and customers are.
Unified management and support
Our broad suite of capabilities helps us support your successful deployment of communications services, allowing us to quickly troubleshoot and remedy issues, and ensure your security and network is optimized.
Network Design
Managed Network Services
Cloud Security
“Work used to be a place you used to go to, now it is much more of a state of mind; much more open, social, collaborative and in order to support that environment, you need a new style of IT.”
Global Chief Information Officer, Box
Paul Chapman
Knowledge is power
Stay in the loop on technology solutions that impact your organization. Listen, watch, or read the latest thinking from our subject matter experts.
Learn how other organizations similar to yours used our technology solutions and partnerships to solve their problems. Solving complex technology challenges is in our DNA.
Exceeding expectations
