Collaboration and Contact Center

The 3 trends transforming today’s customer and employee communication

Flexible, scalable cloud-based technology stacks, data-driven personalized experiences, and high-touch, human-centered service—with a little help from AI

contact centers who choose the cloud for better app access

Make connections that matter

Are you bringing them in—or driving them away? Customers and employees expect fast, responsive, and engaging multichannel communication with a personal touch. Hybrid work and multichannel connectivity are stretching the bounds of communication and collaboration, inside and outside your business.

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Employees need remote work support with:
Collaboration tools
Integration with productivity & business apps

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Customers expect 24X7 service and support via:

Simple, powerful cloud communications and contact centers that don’t take a toll on IT

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Communications and Contact Center Consulting

Our consultants draw on extensive industry experience and expertise to design and deliver intelligent customer and employee communications that fit your business.

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Managed Unified Communication Services

Get everything you need to keep your people connected—including voice, video, chat, contact center, and enterprise-class API solutions from our top-tier partners—in one simple, powerful cloud communications platform.

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Contact Center as a Service (CCaaS)

Deliver fast, flexible customer service at every touchpoint, whenever and wherever agents and customers are.

Unified management and support

Our broad suite of capabilities helps us support your successful deployment of communications services, allowing us to quickly troubleshoot and remedy issues, and ensure your security and network is optimized.

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Network Design

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Managed Network Services

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Cloud Security

“Work used to be a place you used to go to, now it is much more of a state of mind; much more open, social, collaborative and in order to support that environment, you need a new style of IT.”

Global Chief Information Officer, Box
Paul Chapman

Knowledge is power

Our experts have compiled research and recommendations to help you better understand threats, protection, and solutions.

Exceeding expectations

Learn how other organizations similar to yours used our technology solutions and partnerships to solve their problems. Solving complex technology challenges is in our DNA.

Benefit from a comprehensive approach with maximum protection and minimum disruption.

Discover how we can help you transform your business with innovative solutions and exceptional service.

Begin your journey now >