Services: Collaboration and Contact Center

Make
connections
that matter

Attract and engage customers and employees with swift, personalized multichannel communication, embracing hybrid work and seamless connectivity for enhanced collaboration within and beyond your business.

Simple, powerful cloud communications and contact centers that don’t take a toll on IT

Elevate interactions with efficient cloud communications. Deliver seamless multichannel engagement, support hybrid work, and meet 24X7 customer service expectations through voice, text, and chat.

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Communications and Contact Center Consulting

Our consultants draw on extensive industry experience and expertise to design and deliver intelligent customer and employee communications that fit your business.

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ConnectIV CXTM

Enhance your contact center experience, ensuring extraordinary customer interactions, streamlined operations, and up to 80% cost reduction, all without burdening your IT.

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Contact Center as a Service (CCaaS)

Deliver fast, flexible customer service at every touchpoint, whenever and wherever agents and customers are.

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Managed Unified Communication Services

Get everything you need to keep your people connected—including voice, video, chat, contact center, and enterprise-class API solutions from our top-tier partners—in one simple, powerful cloud communications platform.

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72% contact centers who choose the cloud for better app access

“Work used to be a place you used to go to, now it is much more of a state of mind; much more open, social, collaborative and in order to support that environment, you need a new style of IT.”

Global Chief Information Officer, Paul Chapman
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Knowledge is power

Our experts have compiled research and recommendations to help you better understand threats, protection, and solutions.

Exceeding expectations

Learn how other organizations similar to yours used our technology solutions and partnerships to solve their problems. Solving complex technology challenges is in our DNA.

Benefit from a comprehensive approach with maximum protection and minimum disruption.

Discover how we can help you transform your business with innovative solutions and exceptional service.


Begin your journey now >